Retail Coaching for the luxury industry

Join me for a one on one session to hone your skills in the art of building relationships in a luxury sales setting. Each session runs for one hour and I will teach you how to connect with your clients deeply, and make more sales than you ever have before. It's counterintuitive, but if you can learn to focus on your relationship with the client and not on trying to make a sale, you will be so much more successful.

1. We will come up with a strategy based on your personality
2. Tailored responses to questions you struggle with
3. Role plays based on your specific industry
4. Workshopping your personal story (very important!)

There's nothing like a group session. Run in person, these sessions get everyone involved and and actively participating in a dynamic way. Our session will start with a presentation on The Subdial's six step sales process and then move on to workshopping your own personal story in a sales setting, building confidence and then everyones favourite, live role plays. We will split off into teams and work on weaving our personal stories into our consultations.

Some important points we cover,

1. How do you deal with objections in a luxury sales environment?
2. How can I make a connection with my clients if I don't have good technical knowledge?
3. What can I do if the customer asks me for a discount?

The Group Client Coaching session is an interactive workshop for luxury retail professionals to hone their interpersonal and connection skills through engaging activities and dynamic role plays. It's fun, challenging and interactive.

I always wished that I had someone I could call on for advice when I needed it. After our one on one session or group training, you can book in regular catch ups whenever you need them. Need ten minute debrief after a tricky client? I've got you. Want to run an idea by me? Let's do it.

Get in touch below and let's connect.
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